Water Damage Restoration

We understand accidents happen, which is why we are here 24/7 to be at your rescue. With URCPRO®, no one can ever tell there was water damage at your home.

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There are a few distinctive ways water can enter your home. Water can begin from internal or external sources. It can be for the most part spotless or contain some level of spoiling. Poor improvement strategies, defective pipes or water pipes that stop and burst can achieve water flooding a whole structure. The once-over proceeds with perpetually, and you can almost get water into your structure from different ways.
The first thing our restoration specialist will do is inspect the affected areas to determine if those areas are still structurally sound. We thoroughly document this information for submission of a claim to your insurance company. Secondly, we will employ the use of testing equipment that can detect hidden moisture in various areas. Some of the most serious damages aren’t visible to the naked eyes. Moisture can be located on walls, supports and subfloors. Moisture is one of the elements needed to cause mold, rot and other damages. If necessary, our technicians may also have to cut into walls and insulation in order to see how high the damage goes. And of course, we would never cut through customers walls without their consent and an explanation

URCPRO® restoration technicians will begin the restoration process by removing excess water as well as materials and furnishings that are unable to be restored. While extracting water, if carpeting is beyond repair, or contaminated, replacement will be recommended. Dehumidifiers and fans will also be used to aid in drying materials. If the water is contaminated with sewer water, sanitizing and deodorizing equipment will also be used. In the event of mold contamination, mold remediation will likely be required.

Count on the experts at URCPRO® for:

24/7/365 Response - Seven days a week, 365 days a year, daytime or nighttime, we quickly respond to get your life back to normal.

Best-of-Class Methods - Our methods and processes meet or exceed industry standards.

Advanced Technology - We use state-of-the-art products to ensure the best results for your home.

IICRC Standards - URCPRO® works with the IICRC to help set the standards by which the industry operates.


  • If possible, stop the water at its source.
  • Turn off the electricity and remove small electrical devices from the areas with excess water, if it is safe to do so.
  • Avoid walking on wet carpet.
  • Remove small furnishings from carpeted areas or place aluminum foil under furniture legs. This helps prevent permanent rust of furniture stains.
  • Hang draperies and pin up furniture skirts to avoid contact with wet floors.
  • Remove any breakables, moisture-sensitive and high value items, as well as items that may stain floor coverings. Check under the beds and other furnishings.
  • Plan for water damage restoration crews to move furniture into dry areas.
  • Wash your hands after handling damaged items.
  • Avoid the possibility of electric shock. Do not use home vacuum or shop vacuum to remove the water.
  • Avoid the temptation to turn on fans or heating and air conditioning units as they may spread contamination if the situation is sewage-related.


  • Extraction equipment is brought into the home to physically remove any freestanding water. Water is extracted from carpet, padding and upholstery.
  • If necessary, carpet and/or padding may be removed for proper drying.
  • Professional grade drying and dehumidifying equipment is used to dry the affected areas and return the humidity levels in your home to normal. Special instruments will be used to identify hidden pockets of water.
  • Proper extraction and drying techniques help minimize the possibility of secondary water damage, potential microbial growth and reduces costs.
  • URCPRO® will monitor the drying process daily, repositioning drying equipment as needed.

Once your home and belongings are dry, we put everything back where it belongs. If necessary, we even work directly with you and your insurance agent to process the insurance claim.


Our 4 basic principles of drying

Remove excess water


This principle covers the fastest way to remove water from a loss. Careful and thorough extraction will speed up the drying process. conversely failing to extract all the water that can be removed in this step will greatly slow down the drying process. Application of this principle will mitigate damage by containing migrating water, keeping it from spreading to areas that are not yet affected.



Any water that can not be removed by mopping, wiping, extraction, and so forth mush be evaporated. Evaporation is the slowest part of the drying process. This is primarily accomplished by the use of specialized fans and the use of heat. Evaporation cools the wet surface. You have likely experienced this effect after swimming when a slight breeze evaporates water from your body and quickly cools you down.



After the liquid water is converted to vapor, it can be removed by dehumidification. Dehumidification is the reduction in the amount of water vapor (moisture) in the air. Dehumidification can be accomplished with mechanical dehumidifiers or through venting the moist air to the exterior of the building.

Temperature control


Temperature plays a significant role in both evaporation and dehumidification. Proper use of directed heat is one of the most important in water damage restoration. Controlling both the temperature of the air in the structure and the temperature of wet surfaces can significantly accelerate evaporation rates and drying times.

Area We Serve

 Rockland County NY

New City

Spring Valley
Chestnut Ridge
Stony Point

West Haverstraw
South Nyack
Upper Nyack
New Square
New Hempstead

Wesley Hills
Grand View-on-Hudson

Bergen County NJ


Saddle River
Upper Saddle River

Franklin Lakes
Ho Ho Kus

Park Ridge

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